Terms and Conditions

PREAMBLE

1. These general conditions of sale are agreed between FRANCISCO BARRETO & IRMÃO, LDA with registered office at ESTRADA NACIONAL 233 6090 - 017 ÁGUAS, with tax identification number 503 317 500 and contact +351 910 689 151, hereinafter referred to as ‘FIFG’ and persons wishing to make purchases through the website https://www.fifg.pt/ hereinafter referred to as ‘User’.

2. The parties agree that purchases made through the website https://www.fifg.pt/ will be governed exclusively by this contract to the exclusion of any conditions previously available on the website.

ARTICLE 1 - OBJECT

1. The purpose of these general terms and conditions of sale is to provide and define all the information necessary for the User on the ordering, sale, payment and delivery methods for purchases made on the https://www.fifg.pt/ website.

2. These conditions regulate all the steps required to place an order and guarantee the follow-up of this order between the Contracting Parties.

ARTICLE 2 - ORDER

1. The User places their order by completing the purchase process presented on the https://www.fifg.pt/ website and adding the product(s) or service(s) they wish to order to their shopping basket:

2. To send your order, the User must:

a) Register on the https://www.fifg.pt/ website, providing the information requested there.

b) Log in (providing a combination of e-mail and password chosen by the User when registering).

c) Complete the information and choose the options that are made available to you during the order completion process (delivery and billing address, shipping method, payment method, as well as the VAT number and name that you want to appear on the invoice for tax purposes).

3. The final confirmation of the order by the User is tantamount to full and complete acceptance of the prices and description of the products available for sale as well as these General Conditions of Sale which will be the only ones applicable to the contract thus concluded.

4. The COMPANY will honour orders received online only up to the limit of available stocks. If the product is not available, the COMPANY undertakes to inform the User as soon as possible.

5. The data contained in the invoice is the sole responsibility of the User. Once the invoice has been issued, it cannot be reissued with alterations.

6. Orders are valid for 2 (TWO) days, unless the order is registered under a promotional campaign that sets a different deadline, and prices, discounts, promotions and offers cannot be guaranteed beyond this deadline.

If payment is not received by our services within this period, the order cannot be validated. Any money received after this date will be refunded or used for a new order.

ARTICLE 3 - PAYMENT

1. On the website https://www.fifg.pt/, the COMPANY offers the User the following payment methods via Easypay - Instituição de Pagamento Lda:

a) Credit card (Visa, Mastercard);

b) Multibanco reference;

c) Transfer;

2. In the case of payment by credit card, the User's card will be charged immediately after confirmation that the goods have been dispatched. If some of the products ordered are out of stock, their value will be credited to the User's card after the order has been closed.

ARTICLE 4 - DELIVERY

1. Orders will be delivered within X working days of placing the order. Delivery is carried out by SANTOS E VALE.

2. Shipping costs are NOT added to the order. THESE ARE ALREADY INCLUDED IN THE FINAL PRICE OF THE PRODUCT.

ARTICLE 5 - PRICES

1. Prices are to be understood in Euros, including taxes and duties, taking into account the VAT in force on the date of payment of the order.

2. If there is an increase in the price of any product, the User will be informed immediately and may choose to receive their order (paying the difference) or to cancel it.

ARTICLE 6 - CANCELLATION AND RETURN

1. The cancellation or return process is handled on a case-by-case basis by FRANCISCO BARRETO & IRMÃO, LDA.

The request must be sent in writing to the contact e-mail address geral.fifg@gmail.com within 14 days of placing the order, and the instructions for cancelling or returning the goods will be answered and defined by FRANCISCO BARRETO & IRMÃO, LDA. by the same means of communication.

2. Whenever possible, the return should be made by the same means of payment, but if this is not possible, the user must provide proof of payment and proof of account or card ownership in order for the return to be made by Bank Transfer.

3. FRANCISCO BARRETO & IRMÃO, LDA. undertakes to reimburse the User within a maximum of 14 days.

4. Returned products must be in saleable condition, i.e. in the same condition in which they arrived in the User's hands, without any anomalies or damage.

5. If the value resulting from the exchange of products in an order is lower or higher than the initial value of the order, the conditions for adjustment will be indicated by FRANCISCO BARRETO & IRMÃO, LDA.

ARTICLE 7 - PRIVACY POLICY

Your data is processed in compliance with the legislation on the protection of personal data. This data, which is subject to computer processing, will be included in the FRANCISCO BARRETO & IRMÃO, LDA database(s) and is intended for registration and the presentation of other products and services, as well as institutional information, to be made available by them.

Its provision is optional and the right to access, rectify and cancel any data that directly concerns you is guaranteed, under the terms of the law, in person or in writing, directly to the address on the home page of this website.